United Utilities
Results
£18.7m value
17.5% Savings
8 Strong FTE Team
Accounts Closed In 4 Months
6-week systems integration
The Problem
TSS provided eight full-time team members to facilitate this process. Providing ongoing support, we seamlessly integrated with UU’s systems within 6 weeks.
Demonstrating our ability to develop a bespoke solution, we built custom elements for UU’s system, including:
- Dedicated interfaces with client and supplier systems
- Custom payment processes
- Enhanced compliance module
- Bespoke reporting
Key aspects of our support included:
- Capturing commercial data
- Variation management
- Supply chain certification and payments
- Interfacing with supplier systems to share image and field data
- Automated daily reporting
- Order verification
Scope Of Work
- Work promotion
- Order management
- Commercial activities
Successes
- Reviewed 100% of 25,848 orders
- Re-valued 3,269 orders, generating £1,634,610 in savings
- Assessed 186 consequential damage orders, reducing costs by 17.5%
- Closed off all accounts within 10 months, 4 months ahead of schedule
“TSS provided the highest-quality outcomes supported by the innovative F0CUS platform. Engaged at short notice, TSS provided a dedicated team of 8. They helped create a transparent and collaborative approach to all commercial activities.” Commercial Manager at United Utilities
