Sectors

Highways

Manage reactive and planned maintenance to deliver safe, reliable and efficient road networks.

Unified Platform

Compliant, data-driven highways maintenance

F0CUS is a comprehensive cloud-based solution for inspecting highways assets, recording defects and managing planned and reactive works from start to finish.

Inspectors and crews can use integrated mobile tools to locate assets, capture evidence, raise orders and complete jobs in real time. The service also supports permits and third-party reporting integrations, while connecting seamlessly with client and supplier systems. As every asset can contain geospatial data you can visualise your assets in the real world.

  • Secure by design (ISO 27001, Cyber Essentials Plus and GDPR compliant)
  • Integrated with Street Manager
  • Automated customer updates and integrated fault reporting

Operations

End-to-end highways operations

Manage highways assets, customer requests and planned and reactive works within one secure, future-proof platform.

Centralised assets

Centralised asset and GIS intelligence

Maintain a complete highways asset register with a full history of each asset, compliance records, documentation, images and drawings. Locate your assets on a map using the powerful mapping layer.

Maintenance control

Planned and reactive maintenance control

Automate inspection schedules, configure maintenance triggers and manage works delivery to improve network reliability and ensure statutory compliance.

Connectivity

Mobile workforce and customer connectivity

Geographically locate and track jobs in real time, enable mobile and offline working for field teams, support integrated fault reporting and automate SMS updates.

Commercial oversight

Commercial and supply chain oversight

Allocate work to your supply chain, manage contractor payments and change events, and monitor contractor performance.

Real-time compliance

Real-time insight, security and compliance

Access live performance tracking, Power BI dashboards and full audit trails to support data-driven decision-making, operational transparency and compliance.

Azure-hosted. G-Cloud listed. RICS accredited

APM Corporate Affiliate Achilles UVDB The Pipeline Industries Guild APM Corporate Affiliate Achilles UVDB The Pipeline Industries Guild
Commercial Director, Bethell Utility Services Ltd
“Bethell have been working with TSS since the summer of 2021 when we decided to implement their F0CUS system as our new full end to end work management platform within our Utilities business. The initial phase was for us to map out our processes from end to end so that the team at TSS knew how we worked and what we needed from the system. Working with people from within the infrastructure industry who already knew how it works made this process a lot easier. The F0CUS system went live in February 2022 and although implementing a new IT system is always challenging it went smoothly, and the business didn’t experience any disruption. 12 Months on and the system is doing exactly what we need it to. We plan all work through the system and can track progress, we have instant access to all documents completed out on site, all completed activities are captured ensuring we can monitor commercial performance and we can run reports that provide us with the information we need to effectively manage our Business in real time. Our teams have found F0CUS is easy to operate with user friendly interfaces and intuitive navigation, F0CUS also gives us the flexibility to make amendments to the system where we need them and the process of logging requests with TSS is efficient and clear. We also have regular account meetings which really helps make sure we are getting the service we need.”
Executive Director, Welsh Water
“TSS focussed on our needs and were transparent throughout our dealings, by looking at the contract from their perspective and assembling a one version of the truth, providing clarity in a level that we have never previously achieved. Nick and the team always act with the upmost professionalism, the team were always available to assist with queries and always did so in a prompt manner.”
Head of Supply Chain, Thames Water Infrastructure Alliance
“TSS have and continue to support the commercial management activity for the Infrastructure Alliance since inception and delivered significant reductions in cost through, effective commercial management, governance and controls as well as project specific cost reduction initiatives in relation to day to day services including but not limited to plant & vehicles, reinstatement services, sub contract labour and aggregates.”
Commercial Manager at United Utilities
“TSS provided the highest-quality outcomes supported by the innovative F0CUS platform. Engaged at short notice, TSS provided a dedicated team of 8. They helped create a transparent and collaborative approach to all commercial activities.”
Operations Manager at Cadent
“Thanks to all involved in concluding this exercise in a collaborative manner and providing the assurances required from the exercise.”
Site Director at Network Plus
“Engaged at short notice, TSS implemented F0CUS within just six weeks. Their team integrated F0CUS with our system and our suppliers’ systems to give a single source of data, which meant all parties could work together collaboratively and transparently. It helped us streamline our processes. The reports and analysis in F0CUS gave us clear insights to continually improve contract performance and generated £1.6 million of savings.”

Ready to work in F0CUS?

Book a demo with our industry experts to explore the platform and learn how it supports the whole job lifecycle.

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