Housing Asset & Repairs Management Software

Paperless Platform

Compliant, efficient housing management

F0CUS is a secure, scalable platform for end-to-end housing asset, repairs and maintenance management.

This cloud-based solution provides a single view of properties and works, supported by integrated workflows for inspections, voids, appointments and planned maintenance. F0CUS also also links to Internet of Things enabled devices such as air quality monitors to remotely monitor and act on issues such as damp and mould.

Secure by design (ISO 27001, Cyber Essentials Plus and GDPR compliant)
Integrated with Street Manager
Automated customer updates and integrated fault reporting

F0CUS Housing

Operations

Customisable operational workflows

Set processes for appointments, inspections, voids, repairs and planned maintenance to match your operating model.

Asset register

Centralised housing asset register

Maintain a complete, real-time digital record of every asset, including history, compliance data, documents, images and drawings, in a single source of truth.

Maintenance planning

Commercial and supply chain oversight

Allocate work to your supply chain, support quantity surveying and payments and monitor contractor performance with built-in benchmarking.

Supply chain control

Commercial and supply chain control

Allocate work, manage quantity surveying and payments and monitor contractor performance with real-time benchmarking.

Mobility

Field-ready mobility

Empower teams with a mobile app featuring dynamic forms, live progress updates and offline capabilities.

Realtime insight

Real-time insight for better decisions

Access live dashboards, Power BI reporting and full audit trails to support data-driven decision-making and meet regulations.

Azure-hosted. G-Cloud listed. RICS accredited

Commercial Director, Bethell Utility Services Ltd

“Bethell have been working with TSS since the summer of 2021 when we decided to implement their F0CUS system as our new full end to end work management platform within our Utilities business. The initial phase was for us to map out our processes from end to end so that the team at TSS knew how we worked and what we needed from the system. Working with people from within the infrastructure industry who already knew how it works made this process a lot easier. The F0CUS system went live in February 2022 and although implementing a new IT system is always challenging it went smoothly, and the business didn’t experience any disruption. 12 Months on and the system is doing exactly what we need it to. We plan all work through the system and can track progress, we have instant access to all documents completed out on site, all completed activities are captured ensuring we can monitor commercial performance and we can run reports that provide us with the information we need to effectively manage our Business in real time. Our teams have found F0CUS is easy to operate with user friendly interfaces and intuitive navigation, F0CUS also gives us the flexibility to make amendments to the system where we need them and the process of logging requests with TSS is efficient and clear. We also have regular account meetings which really helps make sure we are getting the service we need.”

Executive Director, Welsh Water

“TSS focussed on our needs and were transparent throughout our dealings, by looking at the contract from their perspective and assembling a one version of the truth, providing clarity in a level that we have never previously achieved. Nick and the team always act with the upmost professionalism, the team were always available to assist with queries and always did so in a prompt manner.”

Head of Supply Chain, Thames Water Infrastructure Alliance

“TSS have and continue to support the commercial management activity for the Infrastructure Alliance since inception and delivered significant reductions in cost through, effective commercial management, governance and controls as well as project specific cost reduction initiatives in relation to day to day services including but not limited to plant & vehicles, reinstatement services, sub contract labour and aggregates.”

Commercial Manager at United Utilities

“TSS provided the highest-quality outcomes supported by the innovative F0CUS platform. Engaged at short notice, TSS provided a dedicated team of 8. They helped create a transparent and collaborative approach to all commercial activities.”

Operations Manager at Cadent

“Thanks to all involved in concluding this exercise in a collaborative manner and providing the assurances required from the exercise.”

Site Director at Network Plus

“Engaged at short notice, TSS implemented F0CUS within just six weeks. Their team integrated F0CUS with our system and our suppliers’ systems to give a single source of data, which meant all parties could work together collaboratively and transparently. It helped us streamline our processes. The reports and analysis in F0CUS gave us clear insights to continually improve contract performance and generated £1.6 million of savings.”