Our Sectors

Sectors we support

See how our works delivery and commercial management software delivers clarity, confidence and impact.
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Purpose-built by industry experts

F0CUS grew from real-world experience. Our team has a wealth of industry and infrastructure knowledge, having worked with regulated organisations, tier 1 companies and SMEs alike. We speak your language and understand your challenges to ensure our platforms empower you to work more efficiently.

Sectors

Who we support

Infrastructure 01

F0CUS is a secure, scalable platform for asset and works management across infrastructure and utilities.

It provides configurable workflows for planned and reactive tasks, supported by mobile and offline capability for field teams. A unified asset register records documents, drawings and real-time updates, feeding into central systems including Street Manager.

With everything in one place, this tool can help improve operational efficiency, compliance, communication and service quality across complex infrastructure environments.

  • Secure by design (ISO 27001, Cyber Essentials Plus and GDPR compliant)
  • Seamless integration with client and supplier systems
  • Real-time cloud access with offline capabilities
  • A future-ready platform supporting unified operations and data
Infrastructure
Highways 02

F0CUS is a comprehensive cloud-based solution for inspecting highways assets, recording defects and managing planned and reactive works from start to finish.

Inspectors and crews can use integrated mobile tools to locate assets, capture evidence, raise orders and complete jobs in real time. The service also supports permits and third-party reporting integrations, while connecting seamlessly with client and supplier systems.

  • Secure by design (ISO 27001, Cyber Essentials Plus and GDPR compliant)
  • Integrated with Street Manager
  • Automated customer updates and integrated fault reporting
  • One version of the truth across your highways operations
Highways
Housing 03

F0CUS is a secure, scalable platform for end-to-end housing asset, repairs and maintenance management.

This cloud-based solution provides a single view of properties, customers and works, supported by integrated workflows for inspections, voids, appointments and planned maintenance. F0CUS also links to air quality monitors installed in homes, enabling remote monitoring and reporting of damp and mould issues.

  • Secure by design (ISO 27001, Cyber Essentials Plus and GDPR compliant)
  • Automated resident communications via SMS and email
  • Seamless integration with client and contractor systems
  • One version of the truth across your organisation
Housing
Success Stories

Real Results

Engaged at short notice, TSS implemented F0CUS within just six weeks. The reports and analysis in F0CUS gave us clear insights to continually improve contract performance and generated £1.6 million of savings.
F0CUS was implemented within two weeks to support ongoing commercial management of a backfill and reinstatement contract.
Bethell chose F0CUS to provide a complete end to end solution, from initial enquiry to final accounts.
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Secure, Scalable, Trusted

Bethell Cadent Dwr Cymru Welsh Water Network Plus The Pipeline Industries Guild Transport for Greater Manchester United Utilities Bethell Cadent Dwr Cymru Welsh Water Network Plus The Pipeline Industries Guild Transport for Greater Manchester United Utilities
Commercial Director, Bethell Utility Services Ltd
“Bethell have been working with TSS since the summer of 2021 when we decided to implement their F0CUS system as our new full end to end work management platform within our Utilities business. The initial phase was for us to map out our processes from end to end so that the team at TSS knew how we worked and what we needed from the system. Working with people from within the infrastructure industry who already knew how it works made this process a lot easier. The F0CUS system went live in February 2022 and although implementing a new IT system is always challenging it went smoothly, and the business didn’t experience any disruption. 12 Months on and the system is doing exactly what we need it to. We plan all work through the system and can track progress, we have instant access to all documents completed out on site, all completed activities are captured ensuring we can monitor commercial performance and we can run reports that provide us with the information we need to effectively manage our Business in real time. Our teams have found F0CUS is easy to operate with user friendly interfaces and intuitive navigation, F0CUS also gives us the flexibility to make amendments to the system where we need them and the process of logging requests with TSS is efficient and clear. We also have regular account meetings which really helps make sure we are getting the service we need.”
Executive Director, Welsh Water
“TSS focussed on our needs and were transparent throughout our dealings, by looking at the contract from their perspective and assembling a one version of the truth, providing clarity in a level that we have never previously achieved. Nick and the team always act with the upmost professionalism, the team were always available to assist with queries and always did so in a prompt manner.”
Head of Supply Chain, Thames Water Infrastructure Alliance
“TSS have and continue to support the commercial management activity for the Infrastructure Alliance since inception and delivered significant reductions in cost through, effective commercial management, governance and controls as well as project specific cost reduction initiatives in relation to day to day services including but not limited to plant & vehicles, reinstatement services, sub contract labour and aggregates.”
Commercial Manager at United Utilities
“TSS provided the highest-quality outcomes supported by the innovative F0CUS platform. Engaged at short notice, TSS provided a dedicated team of 8. They helped create a transparent and collaborative approach to all commercial activities.”
Operations Manager at Cadent
“Thanks to all involved in concluding this exercise in a collaborative manner and providing the assurances required from the exercise.”
Site Director at Network Plus
“Engaged at short notice, TSS implemented F0CUS within just six weeks. Their team integrated F0CUS with our system and our suppliers’ systems to give a single source of data, which meant all parties could work together collaboratively and transparently. It helped us streamline our processes. The reports and analysis in F0CUS gave us clear insights to continually improve contract performance and generated £1.6 million of savings.”

Ready to work in F0CUS?

Our tailored approach means we can create the solution you need to keep every job under control.

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