What makes us different?

We take the time to fully understand each client’s order lifecycle process and how F0CUS will interact with and drive each contract. During implementation, F0CUS is configured for you – the way you work, your contract requirements and incumbent systems. We seek and listen to user feedback, driving continuous improvement to optimise F0CUS for all our clients.

We speak your language

TSS has been trading since 1905 and our team has a wealth of industry experience working with regulated organisations and Tier 1 companies through to SMEs.

Our development team take time to fully understand client order lifecycle processes from job receipt and planning to operations and commercial to ensure that the initial vision for new functionality is delivered as intended.

We listen to our users to understand their problems and the terminology used. This means that your users can explain their requirements as they understand them, without fear of anything being lost in translation.

As industry and infrastructure specialists, we speak your language and make sure the platform works for you.

Why are we different?

What sets F0CUS apart from any other supplier in this marketplace, is F0CUS is a lived experience. F0CUS is a product that has been developed out of “doing the job”, “understanding the issues”, “dealing with the problems” and “handling the pain”.

We are also different to our peers in so far as our clients are able to liaise directly with the decision makers within the company, who can resolve any issues as and when they arise.

F0CUS is not a product designed and developed by a software company with an arm’s length relationship to a market, but a product that grew in the UK from a software system created by a small utilities company that grew into a billion pound turnover company carrying out the majority of its works on large frameworks for the public sector (Local Authorities, MOD, Utility Companies Etc).

The system is constantly being developed to include for the thousand of the F0CUS users to also allow for innovation and specific client requirements, and therefore making it a market leading solution for forward thinking organisations.