Our user-friendly planning and job scheduling function allows you to schedule orders to teams and send jobs straight to field personnel’s devices.
Users can select a contact to meet on site, add comments and set any prerequisites they need, including job packs and pre-start details. F0CUS users can also view all appointments and schedules in their preferred format: daily, weekly or in Gantt charts.
Existing bookings, team skills and parameters like lead times and service level agreements (SLAs) are all taken into account by the intuitive system. Plus, multiple users can work together on the same platform, knowing there’s no risk of duplication or double-booking of resources.
Operational teams can use F0CUS to record the availability of resources in their areas and record periods of unavailability due to leave, training and sickness.
The information collected within the capacity management function will give planning teams accurate resource visibility when organising works. It also ensures teams aren’t allocated work when they’re absent, reducing the risk of no-shows and confusion.
Users can set the date and time that a task will be carried out, as well as an appropriate timeframe for it to be completed. You can allocate an appointment to specific personnel and identify who’s the best fit for the task based on skills and qualifications.
The system pulls information from the capacity management function to check team availability. That means you can make appointments with the confidence that they’ll be kept.
Custom statuses allow users to build a powerful workflow for each work type, allowing a rich set of tools to manage the complete story of each order.
Set up the system to automatically generate new tasks at each stage. Automatically check for task completion to move orders onto the next stage, then keep all relevant personnel up to date with defined ‘storyboards’ that include checkpoints and automated responses.
Tell F0CUS what skills, qualifications and accreditations are needed for each task. These are configurable for all personnel, or just one member of the team. The planning and scheduling function will then make sure the person assigned to every task meets the right skills criteria.